Other newbies just like you have used this course to become a UX professional. We've distilled this course down to what works.
User Experience (UX) is many things to many people, depending on where they've come from. It’s massively subjective. This foundation module includes an incredible amount of content and sets the scene for the modules to come.
Agile provides a framework to help a cross-functional teams work together. Design thinking ensures we're designing it right. In this module we showcase the agile process and show you how to integrate design into it.
A huge part of UX is knowing what the customer wants. We'll work our way through six of the most commonly used UX research techniques: Affinity diagrams, Heuristic evaluation, Interviews, Card sorting, User journeys and Personas and show you how each provides value to the process.
Heuristics and best practice are constantly evolving. I’ll give you the latest thinking, but also encourage you to list your own rules and principles in a way that makes sense to you. Your list should evolve as UX, your business and your customers evolve.
Sketching is a quick and simple way to make your first design steps. If you can draw a circle, square, triangle and line, then you can sketch! Once you've decided on a design direction, we’ll move to design tools that’ll make you look like a pro.
Now I'm sure there are a million versions of UX out there in business. Every place I've worked has had its own flavour, and so do I! Steal my process, then change it to suit your business and make it your own.